{"id":100246,"date":"2026-04-14T13:22:47","date_gmt":"2026-04-14T18:22:47","guid":{"rendered":"https:\/\/allyantnew.wpenginepowered.com\/?p=100246"},"modified":"2026-06-04T10:05:40","modified_gmt":"2026-06-04T15:05:40","slug":"turning-a-website-accessibility-ada-demand-letter-into-a-competitive-advantage","status":"publish","type":"post","link":"https:\/\/allyant.com\/resources\/case-studies\/turning-a-website-accessibility-ada-demand-letter-into-a-competitive-advantage\/","title":{"rendered":"Turning a\u00a0Website Accessibility\u00a0ADA Demand Letter into a Competitive Advantage\u00a0"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-large-font-size\">Summary&nbsp;<\/h2>\n\n\n\n<p>When a multi-property independent hotel group received an&nbsp;Americans with Disabilities&nbsp;Act&nbsp;(ADA)&nbsp;demand letter alleging website accessibility violations, the leadership team initially saw it as a nuisance legal issue. But after investigating the claim and examining their existing accessibility practices, they discovered their approach&nbsp;to accessibility&nbsp;relied solely on automated&nbsp;tools\u2014leaving significant accessibility gaps undetected.&nbsp;<\/p>\n\n\n\n<p>Working with&nbsp;Allyant, the organization implemented a structured accessibility program combining automated scanning with expert manual&nbsp;testing, remediation guidance, and ongoing monitoring. The effort resulted in&nbsp;a&nbsp;Letter of Conformance&nbsp;for each of its&nbsp;hotel and retail websites, stronger internal accessibility knowledge, and the confidence that their digital experiences&nbsp;will&nbsp;continue to&nbsp;meet compliance requirements.&nbsp;<\/p>\n\n\n\n<p>Today, accessibility is an embedded practice\u2014with the&nbsp;Allyant&nbsp;Accessibility Badge&nbsp;on each site&nbsp;signaling a clear commitment to accessible, compliant digital experiences for all.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Key Highlights&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ADA demand letter prompted the organization to reevaluate its website accessibility strategy.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automated-only scanning from a prior vendor&nbsp;failed to&nbsp;identify&nbsp;many accessibility issues, heightening legal risk.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Allyant\u2019s&nbsp;combination of expert auditing, remediation guidance, and&nbsp;critically,&nbsp;legal defensibility helped the organization achieve&nbsp;Letters of Conformance&nbsp;across multiple websites.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The&nbsp;Allyant&nbsp;Accessibility&nbsp;Badge now acts as both a deterrent against nuisance lawsuits and a public declaration of&nbsp;an&nbsp;accessibility commitment.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Internal teams gained practical accessibility knowledge they now apply to ongoing content updates.&nbsp;<\/li>\n<\/ul>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">Objective&nbsp;<\/h2>\n\n\n\n<p>For a multi-property independent hotel group, website accessibility wasn\u2019t initially a primary area of focus\u2014not because it wasn\u2019t important, but because the team believed the accessibility vendor they initially engaged was properly managing it.&nbsp;<\/p>\n\n\n\n<p>Like many organizations, the marketing team relied on external support to oversee the accessibility of its websites. They received reports on an ongoing basis suggesting compliance was on track. With limited internal expertise, there was little reason to question progress.<\/p>\n\n\n\n<p>That changed when the organization received a demand letter alleging that one of its websites was not&nbsp;accessible\u2014claiming&nbsp;that\u2019s&nbsp;a violation of ADA&nbsp;Title III.&nbsp;<\/p>\n\n\n\n<p>While the letter itself&nbsp;appeared to be&nbsp;part of a broader wave of nuisance claims targeting hospitality organizations, it exposed a more important reality:&nbsp;Their&nbsp;portfolio of&nbsp;websites was&nbsp;not fully compliant\u2014and their existing approach&nbsp;wasn\u2019t&nbsp;sufficient to catch the gaps.&nbsp;<\/p>\n\n\n\n<p>\u201cWe thought we were covered because we were getting monthly reports,\u201d said the Area Director of Sales and Marketing. \u201cBut we&nbsp;didn\u2019t&nbsp;realize those reports were based only on automated scans. We&nbsp;didn\u2019t&nbsp;know what we were missing.\u201d&nbsp;<\/p>\n\n\n\n\n<div id=\"block_a1fcaa8ad30f7104bfc040cce0e223aa\" class=\"block--quote\n\t\t\t\t\t\t    light-mode\n\t\t\t\t\t\t    \" style=\"\">\n\n\t<div class=\"quote-content\">\n\t\t\t\t<div class=\"quote-wrapper\" role=\"blockquote\">\n\t\t\t<div class=\"quote-wrapper-inner flex\">\n\t\t\t\t<div class=\"left-quote\"><\/div>\n\t\t\t\t<div class=\"quote-text\">\n\t\t\t\t\tWe thought we were covered because we were getting monthly reports. But we didn\u2019t realize those reports were based only on automated scans. We didn\u2019t know what we were missing.\u201d\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"name-position\">\n\t\t\t\t\t\t\t\t\t<span class=\"name\">Area Director<\/span>,\n\t\t\t\t\t\t\t\t<span class=\"position\">Sales and Marketing<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>A second demand letter&nbsp;ultimately&nbsp;followed, reinforcing the need to take a more proactive and informed approach.&nbsp;But rather than&nbsp;settling&nbsp;after this second letter,&nbsp;the organization turned to legal counsel to better understand its risk and its options.&nbsp;<\/p>\n\n\n\n<p>That process revealed a critical insight: Without manual testing and expert validation, significant barriers can remain undetected\u2014leaving organizations exposed&nbsp;to&nbsp;costly&nbsp;legal action.&nbsp;At that point, accessibility shifted from a reactive concern to an organizational priority.&nbsp;<\/p>\n\n\n\n<p>The team set out to:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Understand the&nbsp;accurate&nbsp;state of&nbsp;accessibility of&nbsp;its portfolio of websites.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identify&nbsp;an accessibility&nbsp;partner capable of&nbsp;delivering both&nbsp;technical&nbsp;expertise&nbsp;and&nbsp;support for legal counsel.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Establish a repeatable process for auditing, remediation, and ongoing maintenance.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure&nbsp;its&nbsp;websites&nbsp;remain&nbsp;accessible&nbsp;for&nbsp;all guests, including those&nbsp;with disabilities&nbsp;using assistive technologies.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>What began as a response to a legal trigger quickly&nbsp;evolved into an ongoing&nbsp;commitment\u2014ensuring&nbsp;their&nbsp;digital&nbsp;experiences reflected&nbsp;the same level of inclusivity they strive to provide in&nbsp;their&nbsp;physical locations.&nbsp;<\/p>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">Solution&nbsp;<\/h2>\n\n\n\n<p>Following guidance from legal counsel, the organization selected&nbsp;Allyant&nbsp;as its accessibility partner.&nbsp;<\/p>\n\n\n\n<p>The engagement began with comprehensive accessibility audits across the organization\u2019s hotel and retail websites. Unlike their&nbsp;previous&nbsp;vendor,&nbsp;Allyant&nbsp;combined automated scanning with expert manual testing to&nbsp;identify&nbsp;issues that scanning technology&nbsp;alone would miss.&nbsp;<\/p>\n\n\n\n<p>\u201cWe learned that automated&nbsp;tools&nbsp;only flag a small percentage of&nbsp;accessibility issues. Without&nbsp;manual&nbsp;testing, including testing done by people with disabilities,&nbsp;critical barriers can easily go undetected,\u201d said the Area Director of Sales and Marketing.&nbsp;<\/p>\n\n\n\n<p>Working collaboratively with&nbsp;Allyant\u2019s&nbsp;team, the organization began a phased remediation process across multiple sites. Their internal marketing team coordinated with external web developers, while&nbsp;the&nbsp;Allyant&nbsp;Platform&nbsp;served as the hub\u2014providing&nbsp;detailed issue tracking,&nbsp;prioritization,&nbsp;code-level&nbsp;guidance, and access to&nbsp;remediation&nbsp;support.&nbsp;<\/p>\n\n\n\n<p>\u201cThe platform was intuitive and user-friendly, even when we had several projects running ag once,\u201d added the group\u2019s Marketing Manager. \u201cThe dashboard gave us high-level visibility into the status of each project\u2014which is great for leadership. And more in-depth reports gave our development team the level of detail they needed to prioritize and address outstanding issues.\u201d<\/p>\n\n\n\n\t<style>\n\t\t#block_df3f71aecab5c5604b2c5b91be07f9c3 {\n\t\t\t\t\t\t\tpadding-top: 20px;\n\t\t\t\t\t\t\t\t}\n\t<\/style>\n\n<div id=\"block_df3f71aecab5c5604b2c5b91be07f9c3\" class=\"block--quote\n\t\t\t\t\t\t    light-mode\n\t\t\t\t\t\t    \" style=\"\">\n\n\t<div class=\"quote-content\">\n\t\t\t\t<div class=\"quote-wrapper\" role=\"blockquote\">\n\t\t\t<div class=\"quote-wrapper-inner flex\">\n\t\t\t\t<div class=\"left-quote\"><\/div>\n\t\t\t\t<div class=\"quote-text\">\n\t\t\t\t\tThe platform was intuitive and user-friendly, even when we had several projects running at once. The dashboard gave us high-level visibility into the status of each project\u2014which is great for leadership. And more in-depth reports gave our development team the level of detail they needed to prioritize and address outstanding issues.\u201d\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"name-position\">\n\t\t\t\t\t\t\t\t\t<span class=\"name\">Manager<\/span>,\n\t\t\t\t\t\t\t\t<span class=\"position\">Marketing<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Allyant&nbsp;also&nbsp;provided&nbsp;a key capability their&nbsp;previous&nbsp;vendor could not\u2014legal&nbsp;defensibility.&nbsp;<\/p>\n\n\n\n<p>The team\u2019s Director adds,&nbsp;\u201cAllyant\u2019s&nbsp;team offered support for our legal counsel,&nbsp;standing firmly behind&nbsp;the defensibility&nbsp;of their work,&nbsp;should we receive another demand letter&nbsp;or even a subpoena for required court appearance.&nbsp;The&nbsp;level of confidence&nbsp;we had because of&nbsp;Allyant\u2019s&nbsp;commitment&nbsp;made&nbsp;a huge difference&nbsp;in our approach to completing this process.\u201d&nbsp;<\/p>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n    <style>\n        #block_3a2ecc635e61acbdfa9486785879cf4e {\n                            padding-top: 0px;\n                                    .wrapper {\n                min-height: unset;\n            }\n        }\n    <\/style>\n\n<div id=\"block_3a2ecc635e61acbdfa9486785879cf4e\"\n    class=\"block--flexible-banner\n    bg-none\n    align-left\n    vertical-align-center\n    layout-\n    \"\n    >\n        <div class=\"wrapper flex\">\n                    <div class=\"col\">\n                \n                                        \n                                        \n                                        \n                                        \n                                        \n                                                                                            \n\n  \n  <picture>\n    <source srcset=\"https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Allyant-Badge.webp\" \n      sizes=\"(max-width: 1710px) 100vw, 1710px\"\n      alt=\"\"\n      type=\"image\/webp\"\n    >\n    <img decoding=\"async\" src=\"https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Allyant-Badge.png\"\n      class=\"mobile-show\"\n      srcset=\"https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Allyant-Badge.png 1710w, https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Allyant-Badge-300x167.png 300w, https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Allyant-Badge-768x427.png 768w, https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Allyant-Badge-1536x853.png 1536w\" \n      sizes=\"(max-width: 1710px) 100vw, 1710px\"\n      alt=\"\"\n      >\n  <\/picture>\n                                            \n                                        \n                                        \n                                        \n                            <\/div>\n            <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">Results&nbsp;<\/h2>\n\n\n\n<p>The refreshed approach to accessibility delivered immediate impact\u2014strengthening compliance, reducing legal risk, and establishing a sustainable path forward. What began as a reactive response to demand letters is now a structured, repeatable process for maintaining accessibility over time. And across each of its hotel and retail websites, the organization received a Letter of Conformance from Allyant.<\/p>\n\n\n\n<p>Internal teams have also built-up&nbsp;practical accessibility knowledge, applying best practices as they update and manage site content.&nbsp;And the&nbsp;Allyant&nbsp;Accessibility Badge has become both a signal and a safeguard.&nbsp;<\/p>\n\n\n\n<p>\u201cFor us, the badge is&nbsp;our strongest&nbsp;defensive tool.&nbsp;It&#8217;s&nbsp;a public-facing&nbsp;declaration&nbsp;we have an experienced partner, and&nbsp;we\u2019re&nbsp;committed to accessibility.&nbsp;And we have&nbsp;not received another&nbsp;demand letter since,\u201d said the Area Director of Sales and Marketing.&nbsp;<\/p>\n\n\n\n<p>With a comprehensive solution provider&nbsp;bringing&nbsp;decades of&nbsp;accessibility&nbsp;experience, what was once a legal vulnerability has evolved&nbsp;into a competitive strength. The&nbsp;hospitality group\u2019s online&nbsp;experiences&nbsp;now&nbsp;reflect the same standard of&nbsp;inclusive, accessible&nbsp;service&nbsp;they deliver to every in-person guest.&nbsp;<\/p>\n\n\n\n\n\n\n<div id=\"block_8fb0407e41f6d1c64bce194ba003d3fe\" class=\"block--latest-posts \">\n  <h2 class=\"h3 has-purple-color\">\n    \n  <\/h2>\n  <h3 class=\"h2\">\n    Read More from our Customers\n  <\/h3>\n  <p><\/p>\n  <ul class=\"latest-posts flex\">\n                     \n\n  \n\n<li>\n\t<article class=\"tease tease-post\" id=\"tease-100504\" role=\"group\" aria-label=\"article\">\n\t\t\t<div class=\"thumbnail\" onclick=\"window.open('https:\/\/allyant.com\/resources\/case-studies\/building-accessibility-into-every-definition-of-done\/', '_self');\">\n\t\t\t\t\t\t\t\t\t\n\n  \n  <picture>\n    <source srcset=\"https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Brightline-Featured-Image.webp\" \n      sizes=\"(max-width: 800px) 100vw, 800px\"\n      alt=\"Person using a laptop to shop online with a credit card in hand; screen shows product thumbnails and details, with orange decorative shapes on the side.\"\n      type=\"image\/webp\"\n    >\n    <img decoding=\"async\" src=\"https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Brightline-Featured-Image.png\"\n      class=\"\"\n      srcset=\"https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Brightline-Featured-Image.png 800w, https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Brightline-Featured-Image-300x150.png 300w, https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Brightline-Featured-Image-768x384.png 768w\" \n      sizes=\"(max-width: 800px) 100vw, 800px\"\n      alt=\"Person using a laptop to shop online with a credit card in hand; screen shows product thumbnails and details, with orange decorative shapes on the side.\"\n      >\n  <\/picture>\n\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"tease-post--text\">\n\t\t\t<ul class=\"tease-post--categories\" role=\"presentation\">\t\n\t\t\t\t\t\t\t\t\t<li class=\"category\">\n\t\t\t\t\t\t<a class=\"post-category\" href=\"https:\/\/allyant.com\/category\/resources\/case-studies\/\">Case Studies<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t\t<h4 class=\"h3\"><a href=\"https:\/\/allyant.com\/resources\/case-studies\/building-accessibility-into-every-definition-of-done\/\">Building Accessibility into Every Definition of Done\u00a0<\/a><\/h4>\n\t\t\t<p class=\"description\">By partnering with Allyant, learn how Brightline no longer treats accessibility as a checkpoint, but a core part of how products are built and delivered\u2014now included in the team\u2019s \u2018definition of done.\u2019<\/p>\n\t\t\t<a href=\"https:\/\/allyant.com\/resources\/case-studies\/building-accessibility-into-every-definition-of-done\/\" class=\"read-more\">Read More<\/a>\n\t\t<\/div>\n\t<\/article>\n<\/li>\n                \n\n  \n\n<li>\n\t<article class=\"tease tease-post\" id=\"tease-100269\" role=\"group\" aria-label=\"article\">\n\t\t\t<div class=\"thumbnail\" onclick=\"window.open('https:\/\/allyant.com\/resources\/case-studies\/embedded-accessibility-how-global-excel-reduced-audit-findings-by-97-with-allyant\/', '_self');\">\n\t\t\t\t\t\t\t\t\t\n\n  \n  <picture>\n    <source srcset=\"https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Global-Excel-featured-image.webp\" \n      sizes=\"(max-width: 800px) 100vw, 800px\"\n      alt=\"\"\n      type=\"image\/webp\"\n    >\n    <img decoding=\"async\" src=\"https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Global-Excel-featured-image.png\"\n      class=\"\"\n      srcset=\"https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Global-Excel-featured-image.png 800w, https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Global-Excel-featured-image-300x150.png 300w, https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/Global-Excel-featured-image-768x384.png 768w\" \n      sizes=\"(max-width: 800px) 100vw, 800px\"\n      alt=\"\"\n      >\n  <\/picture>\n\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"tease-post--text\">\n\t\t\t<ul class=\"tease-post--categories\" role=\"presentation\">\t\n\t\t\t\t\t\t\t\t\t<li class=\"category\">\n\t\t\t\t\t\t<a class=\"post-category\" href=\"https:\/\/allyant.com\/category\/resources\/case-studies\/\">Case Studies<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t\t<h4 class=\"h3\"><a href=\"https:\/\/allyant.com\/resources\/case-studies\/embedded-accessibility-how-global-excel-reduced-audit-findings-by-97-with-allyant\/\">Embedded Accessibility: How Global Excel Reduced Audit Findings by 97% with Allyant<\/a><\/h4>\n\t\t\t<p class=\"description\">Learn how Global Excel implemented a structured accessibility process supported by Allyant\u2019s software platform, remediation guidance, and ongoing expert support, moving accessibility upstream\u2014from audit findings to everyday development practices.<\/p>\n\t\t\t<a href=\"https:\/\/allyant.com\/resources\/case-studies\/embedded-accessibility-how-global-excel-reduced-audit-findings-by-97-with-allyant\/\" class=\"read-more\">Read More<\/a>\n\t\t<\/div>\n\t<\/article>\n<\/li>\n                \n\n  \n\n<li>\n\t<article class=\"tease tease-post\" id=\"tease-100246\" role=\"group\" aria-label=\"article\">\n\t\t\t<div class=\"thumbnail\" onclick=\"window.open('https:\/\/allyant.com\/resources\/case-studies\/turning-a-website-accessibility-ada-demand-letter-into-a-competitive-advantage\/', '_self');\">\n\t\t\t\t\t\t\t\t\t\n\n  \n  <picture>\n    <source srcset=\"https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/ADA-case-study-featured-image.webp\" \n      sizes=\"(max-width: 800px) 100vw, 800px\"\n      alt=\"\"\n      type=\"image\/webp\"\n    >\n    <img decoding=\"async\" src=\"https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/ADA-case-study-featured-image.png\"\n      class=\"\"\n      srcset=\"https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/ADA-case-study-featured-image.png 800w, https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/ADA-case-study-featured-image-300x150.png 300w, https:\/\/allyant.com\/wp-content\/uploads\/2026\/04\/ADA-case-study-featured-image-768x384.png 768w\" \n      sizes=\"(max-width: 800px) 100vw, 800px\"\n      alt=\"\"\n      >\n  <\/picture>\n\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"tease-post--text\">\n\t\t\t<ul class=\"tease-post--categories\" role=\"presentation\">\t\n\t\t\t\t\t\t\t\t\t<li class=\"category\">\n\t\t\t\t\t\t<a class=\"post-category\" href=\"https:\/\/allyant.com\/category\/resources\/case-studies\/\">Case Studies<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t\t<h4 class=\"h3\"><a href=\"https:\/\/allyant.com\/resources\/case-studies\/turning-a-website-accessibility-ada-demand-letter-into-a-competitive-advantage\/\">Turning a\u00a0Website Accessibility\u00a0ADA Demand Letter into a Competitive Advantage\u00a0<\/a><\/h4>\n\t\t\t<p class=\"description\">Learn how a multi-property independent hotel group that received an ADA demand letter for its website implemented a structured accessibility program with Allyant.<\/p>\n\t\t\t<a href=\"https:\/\/allyant.com\/resources\/case-studies\/turning-a-website-accessibility-ada-demand-letter-into-a-competitive-advantage\/\" class=\"read-more\">Read More<\/a>\n\t\t<\/div>\n\t<\/article>\n<\/li>\n            <\/ul>\n  <div class=\"flex flex-center\">\n    <a class=\"button\" href=\"\/case-studies\/\">Access all Case Studies<\/a>\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how a multi-property independent hotel group that received an ADA demand letter for its website implemented a structured accessibility program with Allyant.<\/p>\n","protected":false},"author":12,"featured_media":100248,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[130],"tags":[],"class_list":["post-100246","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Learn how a multi-property independent hotel group that received an ADA demand letter for its website implemented a structured accessibility program with Allyant.\" \/>\n\t<meta name=\"robots\" content=\"max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n\t<meta name=\"author\" content=\"Communications\"\/>\n\t<meta name=\"google-site-verification\" content=\"sz9aAxXztsJYdCXthODGNnUF_2aAZsZBWbnNQPko7v8\" \/>\n\t<link rel=\"canonical\" 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