{"id":100269,"date":"2026-04-21T21:29:20","date_gmt":"2026-04-22T02:29:20","guid":{"rendered":"https:\/\/allyantnew.wpenginepowered.com\/?p=100269"},"modified":"2026-06-04T10:05:40","modified_gmt":"2026-06-04T15:05:40","slug":"embedded-accessibility-how-global-excel-reduced-audit-findings-by-97-with-allyant","status":"publish","type":"post","link":"https:\/\/allyant.com\/resources\/case-studies\/embedded-accessibility-how-global-excel-reduced-audit-findings-by-97-with-allyant\/","title":{"rendered":"Embedded Accessibility: How Global Excel Reduced Audit Findings by 97% with Allyant"},"content":{"rendered":"\n

Summary<\/h2>\n\n\n\n

Global Excel Management, Inc.<\/a> (Global Excel), a worldwide provider of travel risk management and travel insurance technology solutions, knew accessibility was becoming increasingly important to its clients. But like some organizations beginning their accessibility journey, the team recognized the need to partner with outside expertise to address accessibility issues consistently.<\/p>\n\n\n\n

Partnering with Allyant, Global Excel implemented a structured accessibility process supported by Allyant\u2019s software platform, remediation guidance, and ongoing expert support. Over time, accessibility moved upstream\u2014from audit findings to everyday development practices.<\/p>\n\n\n\n

Today, accessibility is embedded directly into the company\u2019s workflows. Developers, QA specialists, and product teams consider accessibility from design through deployment, dramatically improving outcomes.<\/p>\n\n\n\n

The results speak for themselves: The number of issues surfaced in audits has dropped more than 97%, from hundreds of issues to a handful, and accessibility has become a sustainable part of Global Excel\u2019s product development culture.<\/p>\n\n\n\n

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Key Highlights<\/h3>\n\n\n\n
    \n
  • Objective:<\/strong> Build internal accessibility expertise and integrate accessibility into development workflows to support WCAG conformance and evolving client expectations.<\/li>\n\n\n\n
  • Solution<\/strong>: Partner with Allyant to implement a structured accessibility program supported by the Allyant Platform, expert guidance, developer education, and ongoing WCAG-based audits.<\/li>\n\n\n\n
  • Products used<\/strong>:\n
      \n
    • Allyant Platform (audit management and Knowledge Base)<\/li>\n\n\n\n
    • Accessibility Audits<\/li>\n\n\n\n
    • Voluntary Product Accessibility Templates (VPAT) and Letters of Conformance (LOC)<\/li>\n\n\n\n
    • Accessibility consulting and support <\/li>\n<\/ul>\n<\/li>\n\n\n\n
    • Results<\/strong>: Audit findings reduced 97%, while accessibility became embedded across development, QA, and product workflows.<\/li>\n\n\n\n
    • Impact:<\/strong> Accessibility is now integrated into Global Excel\u2019s development lifecycle, enabling teams to design, test, and launch digital experiences with accessibility in mind while confidently responding to client accessibility requirements in procurement and RFP processes.<\/li>\n<\/ul>\n\n\n\n\n
      \n\n\t
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      \n\t\t\t
      \n\t\t\t\t
      <\/div>\n\t\t\t\t
      \n\t\t\t\t\tThe combination of Allyant\u2019s platform, expertise, and support helped us turn accessibility into an essential component of how we develop digital experiences.\u201d\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t
      \n\t\t\t\t\t\t\t\t\tJeffrey Renon<\/span>,\n\t\t\t\t\t\t\t\tDirector of Information Systems<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t
      \n\t\t\t\t\n\n \n \n \n \"Professional\n <\/picture>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n
      <\/div>\n\n\n\n

      Objective<\/h2>\n\n\n\n

      Canada-based Global Excel first began exploring accessibility in 2017 when clients started asking questions about compliance with the Accessibility for Ontarians with Disabilities Act (AODA). While the company recognized accessibility was important, the team quickly realized that understanding the standards, and implementing them effectively, was more complex than expected.<\/p>\n\n\n\n

      \u201cWhen we first learned about accessibility, we were focused on compliance with one law, the AODA,\u201d explains Development Team Lead Mandi Bailey. \u201cWe didn\u2019t know how complex accessibility was to solve or how to solve it sustainably. We lacked the internal knowledge as well as the tools to support.\u201d<\/p>\n\n\n\n

      At that time, the team had little exposure to accessibility concepts such as screen reader compatibility or how design decisions impact users with disabilities. Without a structured process, accessibility issues were difficult to identify and even harder to resolve.<\/p>\n\n\n\n

      At the same time, Global Excel wanted to ensure its platforms and digital products met the expectations of clients around the world, not just in Canada. Instead of focusing narrowly on AODA requirements, the team chose to align with the broader, and most recent, Web Content Accessibility Guidelines (WCAG), the global framework underpinning most worldwide digital accessibility regulations.<\/p>\n\n\n\n

      But before they could achieve that goal, the company needed a strategic partner to support building internal accessibility expertise and integrating accessibility into everyday development work.<\/p>\n\n\n\n\n

      \n\n\t
      \n\t\t\t\t\t
      \n\t\t\t\t\n\n \n \n \n \"Portrait\n <\/picture>\n\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t
      \n\t\t\t\t
      <\/div>\n\t\t\t\t
      \n\t\t\t\t\tWe didn\u2019t know how complex accessibility was to solve, or how to solve it sustainably.\u201d\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t
      \n\t\t\t\t\t\t\t\t\tMandi Bailey<\/span>,\n\t\t\t\t\t\t\t\tDevelopment Team Lead<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n
      <\/div>\n\n\n\n

      Solution<\/h2>\n\n\n\n

      Global Excel partnered with Allyant to establish a scalable accessibility program built around education, structured remediation, and accessible tooling.<\/p>\n\n\n\n

      Turning Audit Findings into Learning Opportunities<\/h3>\n\n\n\n

      Allyant began by auditing Global Excel\u2019s digital platforms against WCAG standards. The first results revealed hundreds of accessibility issues.<\/p>\n\n\n\n

      \u201cIt was overwhelming at first,\u201d Bailey recalls. \u201cBut the way in which the Allyant Platform prioritizes high-impact issues by severity made it clear to us where to start.\u201d<\/p>\n\n\n\n\n